Current Chairman, Alvin Richer, directed the extensive growth of the company and becoming the CEO in 1985 and Chairman of the Board in 1989. In 1986 at the first annual strategic planning meeting, the name SILVER SERVICE® and CUSTOMER SATISFACTION IS OUR ONLY POLICY® was introduced to describe our service to our customers.
Since that time, Arnold Machinery has continued to expand, diversify and grow. GID Division expanded their territory into Oregon, Washington, Montana, Wyoming, and the Dakotas with the purchase of S&W Farm Equipment in Portland, Oregon in 2000 and Countryside Marketing in Billings, Montana in 2003. In 2006, R. M. Wade farm implement distributor was acquired and GID moved from Woodburn to a larger facility in Portland.
Flagstaff, Arizona MH moved into a new facility in 2000, becoming a full service branch.
Representation of the Volvo line in all of Arnold’s C&ME Division’s territories was completed with the purchase of the Volvo distributorship in Las Vegas, Nevada in 2001. In 2005, the Hitachi Mining Products sales territory was expanded into the entire states of Montana and Wyoming, and a C&ME branch was added in Gillette, Wyoming.
In 2004, Arnold Machinery reached a milestone by celebrating its 75th year of continuous operation.
A C&ME and MH branch were added in St. George, Utah in 2006 and in the same year, the MH facility in Twin Falls, Idaho was expanded to include the C&ME Division.
Also in 2006, the Hyster distributorship in Denver, Colorado – MHECO – was purchased, expanding our MH territory to include the entire states of Colorado and Wyoming. The facility in Colorado Springs, Colorado was rebuilt in 2007, and a new building was completed to house the Loveland, Colorado branch in the spring of 2008.
In 2007 the Tucson, Arizona branch building was replaced with a new facility to house the existing MH branch and expanded to include the addition of the C&ME Division.
The C&ME Division was split into two separate divisions in July, 2007 – Construction Equipment Division and Mining Equipment Divisions. There are now four operating Divisions – Construction Equipment Division, Mining Equipment Division, Material Handling Equipment Division, and General Implement Distributors Division.
On August 1st 2009, Arnold Machinery, the oldest Hyster dealer in the United States, became the first dealer to represent both the Hyster and Yale brands.
In October 2011 General Implement Division purchased West Country Products in Jamestown, North Dakota.
In 2012, upon the retirement of Russ Fleming, Kayden Bell became President and CEO of the company. Alvin Richer continued as Chairman of the Board.
In 2013, the Gillette Mining Equipment branched moves to a new location with better visibility.
The Portland General Implement branch moved from Beaverton to a location near the Portland airport.
The Phoenix Material Handling branch moved to a new location adjacent to the Phoenix Construction Equipment branch.
Mesa Liftruck, Inc. in Grand Junction, CO was acquired and became a branch of the Material Handling Division.
Lindco Equipment and Supply was acquired and became a part of the Phoenix Construction Equipment branch.
In 2015, General Implement Distributors (GID) Division acquired the assets of Alliance Distributing, Inc. out of Hewitt (Waco), Texas. The divisions sales territory expanded into Texas, Louisiana, and Southern Mississippi.
Today, Arnold Machinery stands at the threshold of the future, prepared to face the on-coming decades with the same enthusiasm, optimism, and dedication to customer satisfaction on which our reputation has been built. Our leadership is strong, our finances sound, our relationship with our customers and manufacturers is resolute, and our associates are motivated and dedicated. Although we will continue to evolve, our SILVER SERVICE® attitude will never change, because at Arnold Machinery Company:
CUSTOMER SATISFACTION IS OUR ONLY POLICY®